Frequently Asked Questions
Welcome to LumoBlue - Handmade Unique Rings | Made in Scotland, UK
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Explore LumoBlue's exquisite collection of handmade unique rings, meticulously crafted in Scotland, UK. We take pride in offering a diverse range of rings made from high-quality materials, including Stainless Steel, Titanium, Black Zirconium, Damascus steel, Timascus, and Zircuti. With customizable engraving options, fast shipping, and exceptional craftsmanship, we are your go-to destination for extraordinary rings.
Getting the Right Size
We understand the downside of online shopping, especially when it comes to finding the perfect fit. At our handmade jewellery business in Aberdeenshire, we strive to make this process less daunting and more enjoyable for our customers. Check out this blog post where we talk about sizing and how to get it right the first time and our ring size guide, or check the bottom of the guide for our sizing table.
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Quality and Durability
At LumoBlue, we craft rings designed to withstand the test of time. Whether your preference is for Stainless Steel, Damascus Steel, or any other metal in our collection, rest assured that all our rings are hypoallergenic and resistant to rust, ensuring they won't tarnish or cause any skin reactions. We take pride in offering high-quality rings that not only last a lifetime but can also be safely removed during emergencies for your peace of mind
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Handmade or Mass Produced?
We completely understand the questions you might have about this. We recognize that terms like "hand finished" can sometimes be confusing when it comes to authenticity. Please be reassured that each and every one of our rings is meticulously crafted from the ground up, exclusively for you. To provide you with a glimpse into our world, we frequently share live sessions on Facebook and Instagram, giving you an exclusive look into our workshop and creative process.
Custom Engraving - Personalise Your Ring
Add a touch of individuality and sentimentality to your ring with our in-house engraving service. We can engrave your ring according to your specifications, allowing for up to 26 characters, including spaces. We use the font "Calibri" however if there is one you'd prefer please contact us and we can arrange this or check this blog post. Whether it's numbers, dates, Roman numerals, punctuation marks, the alphabet, or a combination thereof, we'll work with you to create a truly personalized piece. Please note that engraving is available only for the jewellery we make.
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Find Your Perfect Ring at LumoBlue
LumoBlue is committed to providing exceptional rings and customer service. We offer fast and reliable shipping options, including Post Office Special Delivery for customers in the UK. For international customers, we offer worldwide shipping with a maximum fee of £25, calculated at checkout based on Royal Mail areas.
Unhappy with Your Purchase? Check Our Store Policies
Before making a purchase, please review our store policies. Due to the bespoke nature of our rings, we cannot accept returns for incorrect ring sizes. We recommend ensuring confidence in your ring size before placing an order. Each ring is made to order and customized based on size, width, and finish. While we cannot accept returns for scratched rings, we offer re-polishing services for accidental damage, at the cost of postage.
Contact Us for Your Special Requests
If you have a particular request or a custom design in mind, we offer a partial bespoke service. Our possibilities are constantly expanding, and we're always adding new rings to our collection. Please don't hesitate to get in touch with us to discuss your ideas and preferences.
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