How can I ensure I order the correct ring size?

We offer a free ring sizer with every order and provide guides and blog posts to help you determine your size. We can also measure an existing ring you send to us.

Can I personalize my jewellery with engraving?

Yes, we offer engraving options for most pieces. You can choose up to 26 characters or even include a loved one’s handwriting. Contact us for custom engraving requests.

How do I send ashes or hair for my memorial jewellery?

We provide a free ashes collection kit with every order. Simply follow the instructions and return the ashes using the prepaid envelope included in the kit.

How do I care for my memorial jewellery?

Clean with a soft cloth and avoid exposure to water and chemicals. Store in a dry, safe place to maintain its beauty and longevity.

What is LumoBlue’s return policy?

Due to the bespoke nature of our products, we cannot accept returns for incorrect sizes. Please review our store policies for full details.

Frequently Asked Questions

Q: What materials are used in LumoBlue's jewellery?

We use high-quality materials, including Stainless Steel, Titanium, Black Zirconium, Damascus steel, Timascus, Silver, and Zircuti.

Welcome to LumoBlue - Handmade Unique Rings and Memorial Jewellery | Made in Scotland, UK

Explore LumoBlue's exquisite collection of handmade unique rings and memorial rings and pendants, meticulously crafted in Scotland, UK. We take pride in offering a diverse range of rings made from high-quality materials, including Stainless Steel, Titanium, Black Zirconium, Damascus steel, Timascus, Silver and Zircuti. With customizable engraving options, fast shipping, and exceptional craftsmanship, we are your go-to destination for extraordinary rings and jewellery.

Getting the Right Size

We know that online shopping can be tricky, especially when it comes to finding the perfect fit for your ring. At our handmade jewellery business in Aberdeenshire, we’re committed to making this process as smooth and enjoyable as possible. That’s why we now offer a free ring sizer sent directly to you. We’ll happily put your order on hold until you’re confident with your size. For more tips on getting the right fit, check out our ring size guide and sizing table, or have a look at our blog post on how to get it right the first time.

Quality and Durability

At LumoBlue, we craft rings and pendants designed to withstand the test of time. Whether your preference is for Stainless Steel, Damascus Steel, or any other metal in our collection, rest assured that all our metals are hypoallergenic and resistant to rust, ensuring they won't tarnish or cause any skin reactions. We take pride in offering high-quality rings that not only last a lifetime but can also be safely removed during emergencies for your peace of mind

Handmade or Mass Produced?

We completely understand the questions you might have about this. We recognize that terms like "hand finished" can sometimes be confusing when it comes to authenticity. Please be reassured that each and every one of our rings is meticulously crafted from the ground up, exclusively for you. To provide you with a glimpse into our world, we frequently share live sessions on Facebook and Instagram, giving you an exclusive look into our workshop and creative process.

Custom Engraving - Personalise Your Jewellery

Add a touch of individuality and sentimentality to your ring with our in-house engraving service. We can engrave your ring according to your specifications, allowing for up to 26 characters, including spaces.in June 2024 we added the option to engrave your loved ones handwriting onto your jewellery too. We use the font "Calibri" as a standard font, however if there is one you'd prefer please contact us and we can arrange this or check this blog post. Whether it's numbers, dates, Roman numerals, punctuation marks, the alphabet, or a combination thereof, we'll work with you to create a truly personalized piece. Please note that engraving is available only for the jewellery we make.

How Do I Send the Ashes or Hair for My Jewellery?

Upon placing your order, we aim to dispatch a free ashes collection kit within three business days. This kit includes a measuring spoon, a special bag for the ashes, and a prepaid return envelope. The return process is straightforward: simply place a small amount of ashes into the provided bag and send it back using the prepaid envelope via Royal Mail’s next day special delivery service. This ensures that your precious cargo is handled with care and reaches us safe

Can I Include Something Other Than Ashes in My Jewellery, Such as Hair or Fur?

Yes, our jewellery can also incorporate hair or fur as an alternative to ashes. However, please note that in pieces designed specifically for cremation ashes, the hair or fur will not be visible. This option provides additional flexibility for those who wish to memorialise a beloved pet or another loved one in a unique way.

How Should I Care for My Ashes Jewellery?

Proper care of your memorial ashes jewellery ensures its longevity and preserves its beauty. Here are some essential care tips

Find Your Perfect Ring at LumoBlue

LumoBlue is committed to providing exceptional products and customer service. We offer fast and reliable shipping options, including free Post Office Special Delivery for customers in the UK. For international customers, we offer worldwide shipping with a maximum fee of £25, calculated at checkout based on Royal Mail areas.

Unhappy with Your Purchase? Check Our Store Policies

Before making a purchase, please review our store policies. Due to the bespoke nature of our products, we cannot accept returns for incorrect ring sizes. We recommend ensuring confidence in your ring size before placing an order. Each ring is made to order and customized based on size, width, and finish.

If you have a particular request or a custom design in mind, we offer a partial bespoke service. Our possibilities are constantly expanding, and we're always adding new rings to our collection. Please don't hesitate to get in touch with us to discuss your ideas and preferences.